@ScotRail however if you turn up and staff are not able to assist due to their own health issues you will be directed to the help point .lots of staff have medical problems that may not allow them to use ramps etc ...zzzz @zzzztired • 27 Jan 13:46 GMT
@ScotRail #delayrepay Can I claim because of line closures Kilwinning-Paisley on Sunday night? Through journey from Prestwick to Haymarket took 45mins longer than usual, not advised of journey times when buying tickets on train, missed connection in Glasgow.Meg T @Squashed_Scone • 27 Jan 12:34 GMT
@ScotRail I think a lot of this has to be referred up the lineMrsTC @Rhoda_Borrocks • 27 Jan 11:21 GMT
@ScotRail not confirmed yet but probably 21st Feb on the 8.23am train and back on the 12.11 train the next dayNitish Ramparsad @NitishRamparsad • 27 Jan 11:18 GMT
@ScotRail Thanks very much for such a quick reply 🙂William McClymont @theboldyin • 27 Jan 11:16 GMT
@ScotRail Loads of stations in London surrounded by the M25..........Ben Goodall @BenGoodall1978 • 27 Jan 09:59 GMT
@ScotRail Thanks but it’s the same every single day. Somebody somewhere planned this.macdonut @macdonut67 • 27 Jan 08:49 GMT
@ScotRail Only station in the centre of a roundabout and surprisingly it’s not East KilbridePaul Trainer @PaulTrainerPT • 27 Jan 08:48 GMT
@ScotRail Fantastic, what a brilliant start to the week. Go Scotrail!Barbara Mayne @BarbaraMayne • 27 Jan 08:33 GMT
Forgot how comically bad @ScotRail is. Train 4 mins late and now been standing on it for last 5 mins without it moving. No info at all for passengers on what's happening . Thank god I normally get the busSteven Mcaneney @mcaneneys • 27 Jan 08:20 GMT
@ScotRail I tried scanning it it wouldn't work. It was almost as if he wanted me to miss the train or get frustrated. Disappointing as other staff I have met have been lovley. Someone who cold potentially do damage to a brand.Peter Kerr @petekerr91 • 27 Jan 08:11 GMT
Carriage 50471, a bike carriage on the @ScotRail Borders Railway has no USB ports, only standard three-pin sockets. Any chance of an upgrade to USB so cyclists can top up the charge in our bike lights on these dark winter mornings please? #bordersrailwayJames Lewis @jwjlewis • 27 Jan 07:15 GMT
Hey @ScotRail, carriage 433122 on the 6:30 queen street to Edinburgh train is freezing this morning. Feels like air con is on or something....Robbocop 🤓 @Robbiebhoy • 27 Jan 07:07 GMT
@ScotRail Stuck at bathgate, trying to get to Queen Street or Glasgow CentralMichael @Michael_95_S • 26 Jan 16:54 GMT
@ScotRail Appreciate that, but im stuck on the affected line and theres been no information on what to do. Just left in the coldMichael @Michael_95_S • 26 Jan 16:37 GMT
RT @GeorgeFoulkes: So why no land reform, public ownership of Scotrail, private school curbs & why Tory austerity, PFI hospitals & schools…Jeremy Beecham @JeremyBeecham • 26 Jan 16:12 GMT
Yet again let down by @ScotRail, yes I purchased advance tickets for tomorrow, I would like to go earlier now as things have changed. Offered to pay to change tickets......flat refusal no discussion #whydoibother #whatiscustomerserviceJason J.Boyd PGA Golf Professional @jsnboyd • 26 Jan 15:12 GMT
@ScotRail Why does it take 4 hours for a flexipass? It’s annoying that you always need to plan a day ahead.Lindsay @lindsayuk • 26 Jan 14:32 GMT
@ScotRail You're right its a very short journey of actually 30 minutes which even if I had bought the correct ticket would have cost over £35 for two which is crazy - no incentive to not drive next time. Anyway it was an honest mistake which I think your staff should have let me off with!ANDREW MACDONALD @inchcape1014 • 26 Jan 14:23 GMT
@ScotRail The Kingdom of the Righteous. OK, Wormit...John Arbuckle @JDArbuckle65 • 26 Jan 12:41 GMT
@ScotRail That’s the ticket I’m talking about Megan. We were being charged a penalty at central for our onward journey when this was the only journey we didn’t have the ticket for technically.
We were not yet on our queen st. - Edin train so why were we being over charged £30
@steph90fox A CrossCountry service which impacts a ScotRail service which impacts trains down the West Coast Mainline and so on. ^AWEMR @EastMidRailway • 26 Jan 10:58 GMT
@ScotRail is there ticket acceptance on the bus from mount Florida to Glasgow central ?azura @RcontactP • 26 Jan 09:52 GMT
Abellio ScotRail 320307 (commonly referred to me and my mates as the Venga 320) pauses at Corkerhill working headcode 2D46 which is the 1735 Paisley Canal to Glasgow Central service.
Taken 6th December… https://t.co/pPPqFexX7M
@ScotRail Appreciate that but seems to happen a lot. Mid you at least they weren’t 158’s like last time !Joe Crawford @Joe_KY2 • 25 Jan 20:20 GMT
We wish all our rail colleagues working in and around Scotland a great #BurnsNight2020 and look forward to seeing all the new trains and upgraded stations coming to Scotland in 2020. @ScotRail @CalSleeper @TPExpressTrains @AvantiWestCoast @LNER @NetworkRailSCOT https://t.co/wqiPmu8AgYRail Delivery Group @RailDeliveryGrp • 25 Jan 17:01 GMT
@ScotRail Luggage Rack Holder in carriage 77931 is rattling & shaking.Calum McMahon @calfaeairdrie • 25 Jan 16:20 GMT
@ScotRail i am in carriage 38662 glasgow to largs at 15.38 on the 25/1/2020 and the carriage is disgusting litter everywhere the toilet was over flowing with water and urine am not very happy with thatstuartturner🏴🏴 @stuartt653 • 25 Jan 15:40 GMT
Seeing an ex First Scotrail barbie livery trains in Newcastle is kinda nostalgic from the days when I used to commute to Kilmarnock. I hated travelling on these tbh but they served their time as reliable trains. https://t.co/1IrC3HOSIzThe wolf of Main St. @Disty_Wolf • 25 Jan 14:12 GMT
So I was on a Northern rail class 156 on my way to Metrocentre and I wasn’t impressed with its interior in comparison to the Scotrail refurbished ones.
I feel trains here are worse than they are in Scotland. Maybe a pacer will appear back into Newcastle town centre.
@ScotRail What unit is operating the 11:23 Motherwell to Dalmuir service. Thanks.Calum McMahon @calfaeairdrie • 25 Jan 11:24 GMT
@ScotRail what is last trolly service tonight from Edinburgh to Glasgow Queen Street.David Healy @DavidHe08841848 • 25 Jan 10:11 GMT
@ScotRail awe thanks Megan hope yer shifts going wellJerome Sinclair @sinclair_jerome • 25 Jan 10:07 GMT
@joshhbed City and union line, there are about 4 trains a day, mostly freight but usually one scotrail with no passengers, it goes to a depot.JimBob @hamsco • 25 Jan 03:20 GMT
@ScotRail No of course not. Talk to the TTC. The fact that a train carriage is freezing in the winter shouldn’t be rectifiable only by the depot. One more reason we have all had a bellyfull of Abellio.Dr John McGurk @JMcGurkLTD • 24 Jan 22:18 GMT
@ScotRail Thank you for the reply. I’m glad to hear more capacity is on the way in May. It would be nice to see some of the diesels released from Glasgow - Edinburgh come to Fife!Martin Gallagher @martindgdf • 24 Jan 18:41 GMT
Absolute lies. And tardiness.@thetrainline @ScotRail 3 minutes late. Waiting for you to pull another.. just start the train from Stirling there... However. I'm now on the train at 18.20 https://t.co/8Fkr7UaNIgAmy Fritzle @amyfritzle • 24 Jan 18:21 GMT
@ScotRail I’m travelling from Glasgow High Street to Edinburgh via QS, there wasn’t anyone at the station in High Street, I’m able to use my 16-25 railcard, aren’t I?Finn Beyts @FinnOBeyts • 24 Jan 17:37 GMT
@ScotRail hiya can you let me know if there’s an unreserved carriage on the 15.28 Edinburgh to Aberdeen?Catrina @catrina_randall • 24 Jan 15:01 GMT
@ScotRail High pitch whine every time brakes went on. And it wasn’t the other passengers chatGraham Muir @itslegaltender • 24 Jan 14:30 GMT
@BBCScotlandNews @neitzchesc @ScotRail Nope, most Scottish people don't consider scaring a deer with a train to be particularly Scottish.
The most Scottish thing ever is glorious failure on the sporting field - nobody does it better.