‘pay extra to reserve a seat’ on @nationalexpress is the biggest scam lmao got on and the seats don’t even have numbers/lettersgnarlborogold @spaceboyseance • 23 Feb 17:36 GMT
@nationalexpress hi, I booked a ticket with you a few months ago
I need a refund on it (flex ticket) as I'm not able to go on that trip anymore but I can't find my ticket number
Apparently according to their manager Charles a LDN Victoria it’s appropriate for them to walk away from customers in between conversations and mockingly lay say make a complaint. So much for good customer service and quality staff @nationalexpressMackenzie @Macattuh01 • 23 Feb 14:33 GMT
on my coach to nottingham it kept breaking down so was late. now waiting for my coach out of notts to go home and i’m gonna miss my connection to bournemouth as the coach is broken. @nationalexpress what u playin at?dylan finnie @dylfinnie • 23 Feb 12:58 GMT
@ktcrayth Your route or timetable may change because of a change in demand.
We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily.
@finlay2004_ Good morning, sorry I was unable to get back to you sooner.
Our social media operates between 08:00 - 22:00
@lucky_caetano @nationalexpress Grim mate, obviously you assume it to be bad but with what I’ve witnessed I won’t be using the service again. Staff solidarity is a big thing for me. Respect for all you’ve done.A-A-Ron @Big_____Ron • 23 Feb 00:13 GMT
@MsJones_14 @nationalexpress No it doesn't but as my traffic police acquaintances will state, "his guilt doesn't prove your innocence". If you were driving legally, he would have passed you without any concern to you. Look at your own driving before you ignorantly criticise others.JackSea @JackSea11 • 22 Feb 21:48 GMT
@nationalexpress And what happens with the form? Who processes it? Is it live?A-A-Ron @Big_____Ron • 22 Feb 21:34 GMT
@Big_____Ron This matter will need to be investigated in the first instance and you will need to submit the details via the form provided as this is in line with our complaints procedure.National Express @nationalexpress • 22 Feb 21:33 GMT
@Burrito570 Please try accessing your account from another device and see if this works for you.National Express @nationalexpress • 22 Feb 17:48 GMT
Hi @nationalexpress - you have a driver currently on the m1 tailgating us and then breaking the speed limit to undertake us. Horrible, dangerous driving.Sarah Jones @MsJones_14 • 22 Feb 11:00 GMT
Well I’m wondering where I catch my @nationalexpress coach at Lichfield bus station now
It is not signposted anywhere in here now
RT @nationalexpress: If you're planning a spring getaway, get organised and book your airport transfer with us! There's no need to worry ab…Sissy Smith @loveangelbaby • 20 Feb 17:48 GMT
@nxcare Where a stop has been for years - if you all of a sudden change it - you should have this information available before the ticket is purchased. Also information is incorrect re the colchester station. @nationalexpress this is not acceptable service especially on an airport routePamela beck @Tinypampot83 • 20 Feb 14:44 GMT