What lovely feedback - thank you. It's an honour to support McNicholas and fantastic to hear that our commitment to a company's individual needs, customer service and ensuring our services are cost-effective is really appreciated.
#business #customerservice https://t.co/0YvZxPXCeY
Just ordered my first pair (actually two pairs) of trousers from @spoke_london. Had issues processing my payment, but excellent #CustomerService from ^Carla. Looking forward to trying them on! Here's £25 off for anyone else thinking about buying some: https://t.co/WGjzq0BnovSam Markey @SamMarkey • 21 Jan 10:46 GMT
Building a best-in-class #customerexperience is essential for companies to rise above the competition.
Whether through self-service, #AI, or data-driven insights, @solvvyinc shares 2020 #customerservice trends everyone should look forward to.
@metline currently @ Preston Road Station, I’ve been here for 15minutes not one Southbound Train has stopped. 3 fast non stopping services have gone past. Not a member of staff in sight and no announcements #ridiculous #CustomerServiceJessica Sanderson @VSKisser • 21 Jan 09:27 GMT
@MikeWeedons Hi Mike, we're really sorry that our team weren't able to accept your piano. If you would like to discuss your experience further with our team, please email email@example.com and they'll be happy to help. Take care.BHF @TheBHF • 21 Jan 08:28 GMT
Recently Yorkshire Bank cut #Huawei users off from using their phone app without any communication of their reasoning.
This is a prime example of a business getting #CustomerService wrong.
I for one am leaving Yorkshire Bank.
@AirbnbHelp I’ve now been told to come back at 8 while they clean the place 4 hours after I checked in. Just sitting in Hollywood waiting for my room. Looks like @airbnb putting the hosts voice the guest again #customerserviceVikram Gudi @thevikramgudi • 21 Jan 02:55 GMT
Excellent #CustomerService @EmpireCinemas in #suttoncoldfield as always - and the best #Nachos! @1917FilmUK was exceptional, and a moving account of what life was like during World War 1. No wonder it’s been nominated for 9 #EEBAFTAs and 10 #Oscars including Best Picture. https://t.co/KuRzLsKQEcDarren Yates @gingerandnuts • 21 Jan 01:47 GMT
Our Business Manager Paul is now Online and will be answering your Enquiries & Bookings to help support the A.N.T. Team - Please can ALL Bookings now be made through the Website at: https://t.co/feRJxZ70rS - Save to Your Home Screen to speed up the process. #CustomerService https://t.co/iA32V0ebb2A.N.T. Swimming @n_swimming • 20 Jan 23:15 GMT
Please help @rossignol_1907 I’m trying find a pair of ski pants on you website but your commerce section is not working. Please can you advise a retail shop in the Yorkshire area. I have looked at your find a retailer section and all shops don’t stock them #ski #CustomerServiceApplepiesi @applepiesi • 20 Jan 16:07 GMT
Want to find out how @Creatio_Global delivers a CRM incorporating an entire range of cutting-edge sales, marketing & service tools to streamline your business?
Click here to read this article from @KnowTechie:
#CRM #Sales #Marketing #CustomerService https://t.co/XKCw4rYqm0
We're delighted with this before and after for one of our customers. What a difference a new door makes! Not only does it look much better it will also be more safe, secure and keep the heat in! #Solidor #CustomerExcellence #CustomerService
We always aim to exceed your expectations! Our award winning #CustomerService is second to none - check us out on #Trustpilot https://t.co/XhOWsR7JKL
#HandleKing #Reviews #Excellent https://t.co/TOSStwz8h8
Only 3 days to go until we attend @CompaniesTop Awards 2020. We are finalists for the 'Special Moment' category and extremely proud to be part of these Awards #CustomerService #Awards #ConsumerProtection
Did you know that we're trained assessors in Customer Service Excellence and have a consultancy offer to help you prepare for review? #ukhousing #socialhousing #cse #customerservice #callidus.
The only thing that differentiates customer service - the only thing that attracts and keeps your customers coming back - is your employees. Thats why, if you want your business to thrive you need to put them first.
#SME #CustomerService #EmployeeEngagement https://t.co/kUprUNsfhr
Want to learn how to get more sales from your existing customers, without spending a penny more on marketing?
Get in touch with @carojcooper today at https://t.co/6B1eqqMuaQ
#naturallyloyal #marketing #lowcostmarketing #efficiency #customerservice #surreyeventprofessional https://t.co/Rg2M53UBuS
Morning everyone! If you are thinking about a new challenge this #January we have some excellent roles available in #Admin, #CustomerService, #Accounts, #Fundraising and more. See below for a few highlights or check out the full list at https://t.co/nswEQcBvcQ https://t.co/ZcIzDJAjneRecruitAbility @RecruitAbility • 20 Jan 09:50 GMT
@fionaw1966 Hi Fiona, we're so sorry to hear about your experience in one of our stores. If you would like to discuss this further with us, please email firstname.lastname@example.org and our team will be happy to help.BHF @TheBHF • 20 Jan 09:38 GMT
Reached out to Peter Denton the new CEO of @HydeHousing @hydenewhomes1 about the abuse of social housing properties managed by Hyde. Let’s see if he’s a good guy or lazy and incompetent like Benjamin Bello and Chyrel Brown #customerexperience #CustomerService #islington #londonAmir @sadaghdar • 20 Jan 08:26 GMT
Don't be shy. Score a job like "Customer Success Manager - Spanish speaking" at Qualtrics by asking for referrals. It's a great way to get a meeting with HR. Check out the link in our bio to apply. #CustomerService #DublinTMJ-DUB CstSrv Jobs @tmj_dub_cstsrv • 19 Jan 16:48 GMT
Career tip for landing jobs like "Senior Account Engagement Lead - Oncology Data Network" in #London, England. Go on informational interviews. The best way to get a meeting with a hiring manager is to ask for an informational meeting. #CustomerServiceTMJ-LON CstSrv Jobs @tmj_LON_cstsrv • 19 Jan 14:05 GMT
Great service @spabreaks - slight confusion with my booking, resolved within 24 hours, when customer service apparently isn't open on a Sunday! Thanks for sorting Tara 😀 #grateful #CustomerService #FTWDuncan Nisbet @DuncNisbet • 19 Jan 12:12 GMT
Extremely Quick Decisions Revolving Credit Line Facility up to £150k - 95% approval rate - Unsecured. Ethical lender and sensible rates #CustomerService #OtherOptions https://t.co/FtqaGjcsBB #FXTransferPaul Scott @YBG_Paul • 19 Jan 11:45 GMT
Income Management Advisor, can be based from either #ChippingSodbury or #Tewkesbury. Offering £24,000 - £28,000 + up to 10% performance bonus. Closing on Friday 31st January
#customerservice #office #jobs #GlosJobs #JobSearch
4 days now and @WhirlpoolUK your link is still not working?
That's well over a month now with a faulty washing machine that could set on fire!!
No advise and #shocking #CustomerService
Try phoning your helpline and they refuse to help ??? https://t.co/ZkO9lwcqmm
Not everyday one of our long service colleagues turns 60! Hazel is a favourite with many of our customers due to her upbeat and happy outlook on life whilst working on the Customer Service Desk. Have a great week off. #happybirthday #colleagueengagement #customerservice https://t.co/aeUwxejA2vCommunity Champion @AsdaCarlisle • 19 Jan 10:23 GMT
Career tip for landing jobs like "IT Services Delivery Manager" in #Bath, England. Go on informational interviews. The best way to get a meeting with a hiring manager is to ask for an informational meeting. #CustomerServiceCardiff CstSrv Jobs @tmj_UKC_cstsrv • 19 Jan 07:51 GMT
Career tip for landing jobs like "Senior Project Manager - Live Events" in #London. Go on informational interviews. The best way to get a meeting with a hiring manager is to ask for an informational meeting. #CustomerServiceTMJ-LON CstSrv Jobs @tmj_LON_cstsrv • 18 Jan 16:38 GMT
Finding ways to recover dissatisfied or disappointed customers is a vital part of #customerservice. Offering gifts and rewards is a cost-effective way to recover customers and re-build positive customer relationships... https://t.co/FPghipjW90 #customersatisfaction #corporate https://t.co/wlm33jWZQlSimply Thank You @stycorporate • 18 Jan 16:20 GMT
@LeasePlanUK in 2018 you #apologised for poor #customerservice when demanding money I didn’t owe, said you’d wipe my account clean and even paid me compensation. 2 years later I decide to lease from you again only to get a letter demanding the same arrears #customerservice #failjonathan spencer @Misterjspencer • 18 Jan 13:35 GMT
Thank you Caroline for the 'excellent' #CustomerService rating following John's recent #Sage200cloud support! 😇 See what others are saying about our service here https://t.co/E78g7mzamD https://t.co/Nr3s54h9LIWharncliffe @YourWharncliffe • 18 Jan 13:01 GMT
Trend #06: Improved Customer Service
24/7 #customerservice not realistic so brands utilise chat bots with live staff.
Common questions dealt with chat bots.
🤖 #Chatbots to be prominent in 2020. Potentially cost saving and improvements lead to larger shift.
Don't be shy. Score a job like "Operations Manager UK, Ireland, Benelux" at CWT by asking for referrals. It's a great way to get a meeting with HR. Check out the link in our bio to apply. #CustomerService #LondonTMJ-LON CstSrv Jobs @tmj_LON_cstsrv • 18 Jan 12:49 GMT
#virginmedia @virginmedia I have a #challenge for you! Why not automatically put you all your customers on the best deal possible? It would be fair pricing and give your #CustomerService team a break from dealing with angry customers? What do think? @MartinSLewisJon Ward @BeeerInfo • 18 Jan 09:38 GMT
Not only has @AirCanada not responded to my polite enquiry for EIGHT HOURS, but its organisation at Bogotá airport is third-world shambolic. Awful customer service. #aircanada #complaintcoming #CustomerService #neveragainJourdinho @dukeofgrammar • 18 Jan 02:34 GMT
@Lezyne Hi @Lezyne. One of you representatives (Andrew Soto) offered to help me but has for some reason changed his mind and told me to ‘have a good ride’. No support about a genuine quality matter. #lezyne #poor #customerservice. Will you engage please? https://t.co/WSJiAFdyLlMark Greenslade @markybains • 17 Jan 21:20 GMT
@Lezyne Hi @Lezyne. One of you representatives (Andrew Soto) offered to help me but has for some reason changed his mind and told me to ‘have a good ride’. No support about a genuine quality matter. #lezyne #poor #customerserviceMark Greenslade @markybains • 17 Jan 21:16 GMT
@ZARA_Care @ZARA Customer service.... shocking! So 5 days to take back a Christmas present?! All I wanted was the same item in a bigger size!
#awful #zara #customerservice https://t.co/ytzgHsgSvE
We took a call from one of our airline customers at 12.00 yesterday in urgent need of some tray sealer spare machine parts for their facility in the middle East. Within 50 minutes we were on our way to Manchester Airport to meet the airline’s 2pm flight. #customerservice https://t.co/j5bqizFWMmPackaging Automation @packauto • 17 Jan 14:30 GMT
Career tip for landing jobs like "Product Development Proposal Specialist (Formulation Development)" in England. Go on informational interviews. The best way to get a meeting with a hiring manager is to ask for an informational meeting. #CustomerServiceTMJ-GBR CstSrv Jobs @tmj_GBR_cstsrv • 17 Jan 14:03 GMT
We strive to keep our prices competitive with regular price checks. We offer bulk buy discounts and monthly mega deals to ensure we are giving our customers the best value possible.
#megadeals #customerservice #bulkbuy #tradesmen #totnes https://t.co/oQCwHXv6UY
"I can only apologise" often means: I can offer you no solution, no help with your complaint, and I am not able to take this conversation further..
So frustrating, isn't it!
I never say this in my FOH role, as it winds customers up.
Did you know that we can arrange a vehicle collection and delivery to and from our Workshop?
Just another service we offer to our customers if required.
#DGSPORTSCARS #CustomerService #UKcoverage #ClassicService https://t.co/nR8DniXbi6
It’s great to hear Tracey is happy with the end-to-end service we offer. Our 2-week trial allows users to demo products meaningfully, in their own work environment, to ensure suitability in an informed way.
#ergonomics #wellbeing #customerservice
Terrible service from @Beko @BekoUK our washing machine broke on 27th January (in warranty) and still not repaired. We have two young children (4 and 1) it is very difficult/expensive to manage without a washing machine. #CustomerServiceKieranH @kieranhayfield • 17 Jan 08:39 GMT
@LioraV6 Hi there, we're sorry to hear of the issue with your appliance. Please contact email@example.com and a member of the team will be able to have a look into this issue further for you. Apologies for any inconvenience caused.Smeg UK Ltd. @smeguk • 17 Jan 08:36 GMT
@Katey_Matey @vauxhall I know this lady. For much of the 6 months she has been waiting for a spare part from the manufacturer. Great @VauxhallPR for a car company! Her local Vauxhall franchise couldn’t work out what the problem was for ages! Terrible #CustomerService - Vauxhall owners be warned.Russ Hicks @GenesisNews • 17 Jan 06:05 GMT
5 emails sent to @Independent newspaper customer services since 30th December and 0 replies. Money unexpectedly taken from my account. I bet they don't reply to this either. I was thinking of changing subscription from @guardian newspaper but not now. #News #CustomerServiceNowhere Fan @NowhereFan1 • 17 Jan 05:29 GMT